Privacy Policy

Information you give us

When you call the number on this site, you may share your name, phone number, address and details about the HVAC problem you are dealing with. That information gets used for one purpose, which is connecting you with a local contractor who can handle the work.

We do not collect payment information on this website. We do not ask for Social Security numbers, bank details or anything similar. If anyone contacts you claiming to be from this site and asks for that kind of information, it is not us.

Call recording

Calls placed to the number on this site may be recorded. Recordings get used for quality checks, for routing accuracy and to confirm that a real service request happened.

Sharing with contractors

When your call gets routed, the contractor who takes the job receives the details needed to do the work and reach you. Those contractors are independently owned businesses and handle your information under their own privacy practices.

Website analytics

This site may use standard analytics to understand which pages people visit. That data is aggregate and does not identify you personally. We do not sell visitor data.

Cookies

This website uses minimal cookies and does not load third party advertising trackers on page load. The embedded map on some pages only loads if you click the load map button, and Google may then set its own cookies.

Your choices

You can ask us to stop contacting you at any time. Call the number on this site and say so, or write to the contact information on the contact page.

Children

This site is meant for adults arranging home services. We do not knowingly collect information from children.

Changes to this policy

If this policy changes, the updated version gets posted on this page. The date below shows when it was last reviewed.

Last reviewed, Celina Cooling & Heating, October 2026.